For growing businesses, most digital tools are either too small or too large to meet the demands of day-to-day operations. As your business grows, this may be a challenge you can relate to. With most companies using at least 19 apps, this complexity—and a lack of customization—is driving low usage rates.
A 2021 study of 1,000 companies found that mid-sized business owners are caught in the middle in their search for the right-sized digital tools to support their growth.
- 93% of businesses surveyed with 10 to 100 employees say they have outgrown at least some of their digital tools or are paying for features they don’t use.
- Among these businesses, many saw purchasing Enterprise Resource Planning (ERP) systems as a path to growth. Nearly half report they bought their system to grow beyond their business tools (49%) or because it fit their business needs at the time (48%).
- A majority (81%) of those surveyed acknowledge there aren’t many ERP solutions for medium-sized businesses, highlighting a significantly underserved market. 47% say they don’t use all of their ERP capabilities and feel they overpaid.
- A lack of customization is one of the top disadvantages to their current system, as noted by 47% of businesses.
QuickBooks Online empowers you to work smarter and grow faster. As the financial hub for your business, you can customize tools to power productivity.
Work smarter: Get reports with deeper insights and save time with batch transactions.
Customize to grow: Integrate with Premium Apps like DocuSign and Bill.com to make QuickBooks Online even more powerful.
Manage employee expenses: Track, review, and approve employee expenses.
Gain peace of mind: Secure and automate your data back-ups.