Businesses are outgrowing their digital tools


For growing businesses, most digital tools are either too small or too large to meet the demands of day-to-day operations. As your business grows, this may be a challenge you can relate to. With most companies using at least 19 apps, this complexity—and a lack of customization—is driving low usage rates.

A 2021 study of 1,000 companies found that mid-sized business owners are caught in the middle in their search for the right-sized digital tools to support their growth.

The challenges of growing:

- 93% of businesses surveyed with 10 to 100 employees say they have outgrown at least some of their digital tools or are paying for features they don’t use.

- Among these businesses, many saw purchasing Enterprise Resource Planning (ERP) systems as a path to growth. Nearly half report they bought their system to grow beyond their business tools (49%) or because it fit their business needs at the time (48%).

- A majority (81%) of those surveyed acknowledge there aren’t many ERP solutions for medium-sized businesses, highlighting a significantly underserved market. 47% say they don’t use all of their ERP capabilities and feel they overpaid.

- A lack of customization is one of the top disadvantages to their current system, as noted by 47% of businesses.

QuickBooks scales to your business needs

QuickBooks Online empowers you to work smarter and grow faster. As the financial hub for your business, you can customize tools to power productivity. 

Work smarter: Get reports with deeper insights and save time with batch transactions.

Customize to grow: Integrate with Premium Apps like DocuSign and Bill.com to make QuickBooks Online even more powerful.

Manage employee expenses: Track, review, and approve employee expenses.

Gain peace of mind: Secure and automate your data back-ups.

Save 20% more over 6 months compared to the standard new customer discount.

See plans and pricing

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